SMS Terms & Conditions

At Falcon Insurance Group, we respect your privacy and are committed to protecting your personal information when you use our SMS services. For complete details about how we handle your information, you can view our full privacy policy.

Falcon Insurance Group SMS Program

Our SMS system ("Falcon Insurance Notifications") sends a variety of messages to help keep you informed about your insurance account.

What You Can Expect:

• Payment reminders - We'll remind you when payments are due
• Cancellation alerts - Important notifications about your policy status
• Policy updates - Information about renewals and account changes
• Claim notifications - Updates on any active claims

Message Frequency:

• Up to 5 messages per billing period
• Quarterly reminders that you're enrolled in our alert system
• Messages sent on an as-needed basis related to your account

How to Manage Your SMS Preferences:

• To stop messages: Text "STOP" or "PARAR" to 51982 anytime
• Confirmation: We'll send you a confirmation message when you've been unsubscribed
• To rejoin: Simply sign up again the same way you did initially
• Need help? Text "HELP" to 51982 for assistance or contact us directly at 1-800-929-3252

Important Information:

• Message & data rates may apply based on your carrier plan
• Carrier liability: Wireless carriers are not responsible for delayed or undelivered messages
• Short Code: All SMS communications are sent from 51982
• Questions about your plan? Contact your wireless provider directly

For complete privacy information, please review our Privacy Policy.