Claims overview

We're right there with you.

Any accident-no matter how small-can be stressful. We're here to make your claim experience fast and worry-free. Report your claim as soon as possible so we can get to work. We'll help guide you through every step so you can get back on the road quickly and with confidence.

Submit a preliminary claim

If you've been in an accident with no injuries involved, you can make a claim online, submit photos and usually get an estimate within 24 hours.

Or contact our Claims team at 800-929-3252. We are available Monday through Friday from 8:00 AM to 8:00 PM CST and Saturday - Sunday from 8:00 AM to 4:00 PM CST.

Information you'll need.

If possible, please have the following available when you make your claim:

  • Your policy number
  • Vehicle information (e.g., year, make and model)
  • Accident details
  • Police report (if applicable)
  • Contact/Insurance information of all parties involved

What to do if you've had an accident:

  • Move your car to a safe place
  • Call the police and file a report
  • Get contact and insurance information from all involved drivers
  • Collect contact information from witnesses
  • Assess any injuries
  • Contact Falcon immediately at 800-929-3252 or submit your preliminary claim now.

Not insured with Falcon?

If you are not insured with Falcon but want to contact our Claims team, click here to complete a preliminary claim report or call 800-929-3252.

Claims on the go.

Report, track and manage your claim using our new mobile app.